Easily access your customer's system information, including hardware and software configuration. Multi-Monitor Navigation. Easily switch or scroll between all of your customer's monitors. Multi-Session Support. Host up to 8 sessions simultaneously per technician. Annotation Tools. Draw, highlight and point to items on the Remote Support Apps - Why GoToAssist Remote - Corporate Overview - Pricing. DOWNLOAD THIS APP ONLY IF INSTRUCTED TO DO SO BY A TRUSTED SUPPORT AGENT DESCRIPTION The GoToAssist (Customer) app allows GoToAssist Remote Support agents to provide full screen sharing, remote control , chat support, and camera sharing (live camera streaming from your device to your support. The GoToAssist Customer Attended Standalone application is a single executable .exe) file that can be downloaded and used by customers who frequently join attended support sessions from their Windows computer. For more information, please see the GoToAssist Remote Support Customer Quick Start Guides for.
The GoToAssist Customer desktop application can downloaded onto a customer's computer to enable agents to connect to them via attended or unattended support sessions, as follows. GoToAssist is a cloud-based toolset for IT support teams and customer support organizations. Since , GoToAssist has been composed of 3 integrated modules – remote support, IT monitoring and service desk management. GoToAssist was originally released in as the first Internet-based remote support tool. So far we did not find 'GoToAssist' in Control Panel programs, so maybe no harm done, we hope. Did however find a Citrix folder in C:\Program Files(x86)\Citrix\ GoToAssist Remote Support Customer\\_Notepad. Still to be determined if we should delete without a scan. We had to cut our over.
2 Dec - 4 min - Uploaded by HindSite Software WP-Client Web Portal WordPress Plugin:: Secure Client Portals & Online Invoicing.